If the touch panel remains unresponsive after trying the above steps, it may be a hardware issue. In this case, take the device to a professional repair service for diagnosis and repair. They have the specialized tools and expertise to fix the problem without causing further damage.
Turn off your device completely and then turn it back on. This simple step can often resolve minor software glitches that may be causing the touch panel to be unresponsive.
Go to the settings menu and check if there are any available software updates. Installing the latest updates can fix bugs and improve system performance, potentially resolving the touch issue.
If restarting and updating do not work, consider resetting the device to its factory settings. This will erase all data and settings, so make sure to back up important information before proceeding.
English